I need you to agree with my point of view. I need to be validated.
While it certainly feels good when someone agrees with us, I think most are really looking for understanding. Have you ever thought about the difference between seeking agreement versus seeking understanding? The distinction makes a difference—and often gets us in trouble. Agreement is about control and being right. I need you to agree with my […]
React vs. respond: Do you know the difference?
Have you ever thought about the difference between a reaction and a response? On the surface, they may seem similar, but the distinction makes a difference. A reaction A reaction is the knee jerk. Someone is rude to you and you react in a rude manner in return. We’ve all been there. Reacted, swiftly and without […]