Last Updated October 2015
Access to the Websites
Due to the imperfect nature of the Internet, the computers used to access it, and the website technology we rely on, we make no representations, warranties or assurances as to the availability of the Websites.
All of the content featured on our Websites and in our course materials, unless we make a point of telling you otherwise, is the property of Jennifer365 LLC and protected under all relevant U.S. and International law, whether copyright, trademark or other intellectual property principles, whether registered or unregistered. You agree not to copy, imitate or disseminate any of our content at any time, or to share your access to our course materials beyond your immediate family or household. Please contact us via [email protected] if you have questions or concerns regarding any of the Intellectual Property on our sites or course materials.
The Information We Collect
In the course of operating the Websites and/or interacting with you, we may collect (and/or receive) the following types of information.
- Personal Information.
When you sign up to receive any of our newsletters, respond to a survey, register for a class, or purchase any product or service, you may be required to provide us with personal information about yourself, such as your name, address, email address, and phone number. We do not collect any personal information from Visitors when they use the Websites unless they provide such information voluntarily, such as by registering or sending us an email or signing up for a newsletter. All information we collect and/or receive under this section is collectively called “Personal Information.”
- Order Information.
When you place an Order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.”
- Billing Information.
- Other Information
In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
a. From You. Additional information about yourself that you voluntarily provide to us (e.g., via a survey), such as household income range, gender, product and service preferences, and other information that does not identify you personally. This information is not retained in any form other than as aggregate data that cannot be associated with specific individuals.
b. From Your Activity. Information that we automatically collect when you use the Websites, including, without limitation: IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Websites you visit; and similar data; and information about your device, including the type of device; operating system and version; carrier and country location; hardware and processor information; network type; and similar data. This information is not retained in any form other than as aggregate data that cannot be associated with specific individuals.
c. From Cookies Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites. If you do not want us to place a cookie on your hard drive, you can choose to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Websites may not function properly.
Accessing and Modifying Personal Information and Communication Preferences
If you have registered for the Websites, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by following the instructions found on the Websites. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any marketing email. Customers cannot opt out of receiving transactional emails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
How We Use and Share the Information
We use the Personal Information, the Order Information, the Billing Information, and the Other Information (collectively, the “Information”) to provide our services; to process Orders; to maintain and improve our Websites and services to you; to solicit your feedback; and to inform you about our products and services.
We may also use and/or share Information as described below.
- We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, Order fulfillment, customer service, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
- In an ongoing effort to better understand our Visitors, customers, and our products and services, we may analyze the Order Information and Other Information in aggregate form in order to operate, maintain, manage, and improve the Websites and/or our products and services. This aggregate information does not identify you personally. We may disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
Information You Share
Please keep in mind that whenever you voluntarily make your Personal Information available to third parties — for example on message boards or web logs; through email; during webinars, classes, telephone conferences, or coaching calls; or in comment or chat areas — that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
How We Protect the Information (Security)
We and the third party service providers who assist us take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no technology employed to enhance online security is impenetrable. While we and our third party service providers promise to make use of reliable up to date tools and procedures to protect your privacy, we cannot guarantee absolute security, nor can we guarantee the security of information received or delivered over the Internet itself. In particular, e-mail sent to or from the Websites may not be secure, and you should therefore take special care in deciding what information you send to us via email.
Any disputes as to the terms, conditions, content, policies and practices related to our Websites and course materials which we cannot resolve through informal, good faith communications will be resolved under the laws of the State of Michigan, USA, and through its State and Federal courts. However, by accessing our Websites or course materials you agree that prior to seeking resolution of a related dispute or controversy in any Court, you will first collaborate with us to find an amicable solution through the use of a mutually acceptable, cost effective third party Mediation service capable of conducting long distance mediation sessions over Internet conferencing or other cost effective electronic means. Where we are unable to resolve a dispute within the initial four hours of mediation sessions, either you or Jennifer365 LLC can initiate formal proceedings in the appropriate Michigan, USA Court.
How to Contact Us
P.O. Box 8138
Ann Arbor, MI 48107